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Practice Management

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.
Ms Nicola Fletcher (f)

Practice Manager

Reception

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.
Mrs Rhoda Neale

Reception Manager

Mrs Saroj Kumari
Ms Nagina Bibi
Mrs Tina Caswell
Ms Amy Stead
Mrs Harvinder Aujla
Ms Tasleem Mehdi
Mrs Lisa Griffiths
Miss Laura Horton
Miss Katie Hobley
Miss Lauren Thirkell

Secretaries

Mrs Karen Lee
Ms Suzanne Evans (f)
 
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