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We don't want to miss your call and we aim to put you through to the service that best meets your need.

From the 4th of March 2021, both branch sites became accessible by calling one number, 01215653760 with an improved call access system. If you normally call the Norman Road Branch, please take note of the above change. 


Call centre


This year Ramadan falls around the 12th April. The impact of the pandemic on the BAME diabetes community has been widely publicised. To help support these patients, the diabetes project leads have produced a summary for use in primary care . Diabetes and Ramadan.

For more information, please refer to our Diabetes and Ramadan page.

Due to the COVID-19- please DO NOT attend the surgery to book appointments. Please ring the reception to arrange a telephone triage appointment. The GP will arrange a face to face appointment for you based on clinical need.

Repeat prescriptions will be sent electronically to your pharmacy.  We thank you for your co-operation. Please register to order your prescriptions on-line if you have not already done so.

Corona Virus

For general information please follow this link

If you are concerned that you have the Corona Virus or have come in contact with the Corona Virus please follow this link - http    


Suspected coronavirus (COVID-19): Important information to keep you safe while isolating at home

Norvic Family Practice

With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.


FLU Vaccinations 

Flu vaccinations are still available. If you are over 65, aged between 50- 65 or have any other chronic diseases you are eligible for a flu vaccination. Please contact the surgery to book your appointment.

COVID-19 Vaccinations

The Covid-19 vaccine roll-out is in earnest. We are contacting the relevant patient groups every working day to ensure all are allocated their appointments as they become due.

Self Care and Minor Ailments Scheme at Local Pharmacies

  See Self Care & Minor Illnesses section for more information. 


Sandwell & West Birmingham Health App

A new health app for Sandwell & West Birmingham that will check your symptoms and give you access to the right type of appointment. The app links directly with your GP practice. It is free to download and easy to use. The app will offer additional functions to help you manage your health such as ordering prescriptions and video consultations with your GP. In the meantime, please use this app if you need to check your symptoms or book an appointment. Download via the App Store or Google Play Store by searching ‘SWB Health App’. Alternatively, please visit

Get Well, Keep Well

Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.


Both surgeries are accessible to patients using a  wheelchair. We have toilet facilities and also have designated car parking for patients displaying their disabled badges.

Patient Participation Group

Would you like to be part of our PPG? If you would like to join our PPG and discuss the services on offer, and how improvements can be made for the benefit of patients and the practice please email or check out the PPG page.

PPG Poster


                                                                               #itsnotok: supporting survivors of rape and sexual violence                                                                                   

See something, Do something. Make Safeguarding your business

(Site updated 26/04/2021)
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