Noticeboard

Due to the CVID-19- please DO NOT attend the surgery to book appointments. Please ring the reception to arrange a telephone triage appointment. If the GP wishes to see you then they will arrange a face to face appointment for you.

We are now seeing patients in nurse/ HCA clinics at both Norman Road and Victoria HC (Purple sites).   You will be given an appointment time, and we ask that you do not attend earlier as you will not be allowed inside the building until the nurse/ HCA calls you in. Can you please ensure that you are wearing a mask or mouth covering when attending the surgery. If you have any signs of symptoms for Covid-19 do not attend the surgery.  

Repeat prescriptions will be sent direct to your pharmacy.  We thank you for your co-operation. Please register to order your prescriptions on-line if you have not already registered.

Corona Virus

For general information please follow this linkhttps://www.nhs.uk/conditions/coronavirus-covid-19/

If you are concerned that you have the Corona Virus or have come in contact with the Corona Virus please follow this link - httphttps://111.nhs.uk/service/covid-19s://111.nhs.uk/service/covid-19

Zero Tolerance

Violent and Aggressive Patients

The NHS operate a zero tolerance policy with regard to violence and abuse and the practice has the right to remove violent patients from the list with immediate effect in order to safeguard practice staff, patients and other persons.

Violence in this context includes actual or threatened physical violence or verbal abuse which leads to fear for a person’s safety. In this situation we will notify the patient in writing of their removal from the list and record in the patient’s medical records the fact of the removal and the circumstances leading to it.

Violent and Aggressive Patients



 
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