Click the image opposite to:

(1) Request appointments and ask medical questions 

(2) Administrative queries 

(3) Self help information

• Please call the surgery
• Visit the surgery and speak with a receptionist. 

• Same day – for emergencies (A member of staff will contact you to book the appointment)
• Within 7 days – for patients that need to see or speak to a healthcare professional soon, but not urgently (You will receive a self-book link to book your appointment)
• More than 7 days – for routine appointments

• enhance the quality of care our patients receive 
• ensure they are given the most appropriate appointment or advice to meet their needs
• communicate with patients in a timely way

• a message to advise that the Patient Triage is temporarily unavailable and information on when the link will be active again and how to contact the practice another way
• a message prompting patients to use NHS 111 online, to find a local pharmacy or attend the Urgent Treatment Centre

Practices are working in partnership with other Practices in the area to provide additional GP appointments between 18:30 – 20:00 during the week and also over the weekend.

If you need access to an evening or weekend non-urgent appointment, please call and speak to the receptionist at your registered practice during normal opening hours.

Your appointment may be with another Practice in the area and may not be at your registered practice.

More information on what to do when the surgery is closed, including information on 111, can be found here. Please contact the surgery for more information.

NHS Black Country ICB is responsible for buying and monitoring healthcare services on behalf of all patients in Dudley, Sandwell, Walsall and Wolverhampton.  

• NHS Black Country ICB, Civic Centre,  St Peters Square,  Wolverhampton,  WV1 1SH  
• https://blackcountry.icb.nhs.uk/contact-us

Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible. In this respect, if you do need a home visit, you can help us by calling reception before 10:00.

You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls

You can also be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

You can also complete our appointment cancellation notification request form. This can only be used if your appointment has been arranged for more than 24 hours in advance (excluding weekends and public holidays). You can also text to cancel your appointment.

If you need help when we are closed

Click here for details of our out-of-hours arrangements

Please tell us:

• If there’s a specific doctor, nurse or other health professional you would prefer to respond
• If you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
• If you need a chaperone
• If you need an interpreter
• If you have any other access or communication needs

We have a texting service which allows you to receive confirmation and reminders about your appointments.

To have this service you will need to register by completing a consent form.

Please remember to update your contact details with us when you change address, telephone numbers and email address.

Complete our SMS Reminder Form

If you're planning to travel outside the UK you may need to be vaccinated against some of the serious diseases found in other parts of the world.

View the NHS Travel Vaccination Advice

Pharmacists offer professional free health advice at any time - you don't need an appointment.

From coughs and colds to aches and pains, they can give you expert help on everyday illnesses. They can answer questions about prescribed and over-the-counter medicines. Your local Pharmacist can also advise on healthy eating. 

The service is available to patients who are:

• Are entitled to free prescriptions
• Are registered with a doctor that is taking part in the Minor Aliments Scheme
• Are suffering with a minor aliment included in the scheme 

Pharmacists can also advise on health eating, obesity and giving up smoking. Some pharmacists have private areas where you can talk in confidence. They may suggest you visit your GP for more serious symptoms. It is possible to purchase many medicines from the chemist without a prescription.