Opening Hours

Victoria Health Centre

Day Opening hours
Sunday 26 May
Closed
Monday 27 May
Closed
Tuesday 28 May
8am to 8pm
Wednesday 29 May
8am to 6:30pm
Thursday 30 May
8am to 5pm
Friday 31 May
8am to 6:30pm
Saturday 1 June
Closed

Norman Road Surgery

Day Opening hours
Sunday 26 May
Closed
Monday 27 May
Closed
Tuesday 28 May
8am to 6:30pm
Wednesday 29 May
8am to 5pm
Thursday 30 May
8am to 6:30pm
Friday 31 May
8am to 6:30pm
Saturday 1 June
Closed

Norvic Family Practice

Monday 8.00am to 8.00pm
Tuesday 8.00am to 8.00pm
Wednesday 8.00am to 6.30pm
Thursday 8.00am to 6.30pm
Friday 8.00am to 6.30pm
Saturday Closed
Sunday Closed

 Closed on bank holidays.

Norman Road Surgery

Monday 8.00am to 6.30pm
Tuesday 8.00am to 6.30pm
Wednesday 8.00am to 5.00pm
Thursday 8.00am to 6.30pm
Friday 8.00am to 6.30pm
Saturday Closed
Sunday Closed

 Closed on bank holidays.

When We Are Closed

If you require urgent medical attention when the surgery is closed please phone the surgery and you will hear the emergency out of hour's telephone number on a recorded message or phone direct on number listed below.

The duty doctor will then either offer advice, ask you to attend a Primary care centre or will offer a home visit where necessary.

Emergency Out Of Hours telephone number: 111

Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.

Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.

Extended Hours

Practices are working in partnership with other Practices in the area to provide additional GP appointments between 18:30 – 20:00 during the week and also over the weekend.

If you need access to an evening or weekend non-urgent appointment, please call and speak to the receptionist at your registered practice during normal opening hours.

Your appointment may be with another Practice in the area and may not be at your registered practice.

If you need help when we are closed

When the surgery is closed, please telephone and follow the instructions for the out-of-hours service or use the Walk-in Centres (between 08:00 – 20:00) at 

134 Heath Street, Winson Green, B18 7AL, Tel: 0121 389 1100

               OR 

Malling Health Centre, Parsonage Street, West Bromwich, B71 4DL, Tel: 0121 612 3575

NHS 111 also offers free expert health information and advice 24-hours a day - dial 111.

They also offer an enquiry service.  For deaf people and those hard of hearing, a telephone service is available on 0845 606 4647. If English is not your preferred language, you can choose to use a confidential translation service.

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.  

NHS 111 Online

111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. 

Your needs will be assessed and you will be given advice about whether you need:

  • Treat yourself at home
  • Go to a Primary Care Centre

If you need face to face medical attention you may be asked to attend a Primary Care Centre.

Click here to access NHS 111 online or call 111 to speak to a staff member.