Norvic Family Practice serves the whole of   Smethwick as  well as the surrounding areas. 

Before filling out a registration form, check you are in our catchment area opposite.

We are using a new online service called Register with a GP surgery that makes it easy to register with this GP surgery.

Just fill in this quick online form to start the process. You do not need proof of address or immigration status, ID or an NHS number.

The service is designed and run by the NHS, so your personal information is safe. It cuts our administrative workload and makes it easier for you to register.

Paper forms are still available if you need one.

Register with the practice: https://gp-registration.nhs.uk/M88009

All new patients are required to attend a health check with a member of the healthcare team to ensure that any required tests are up to date and that we have an accurate note of any repeat medication you may be taking.

Medical treatment is available from the date of registration. Please contact reception for further information.

Download our Pratice Leaflet

It is very important that patient inform the surgery of new addresses and telephone numbers. If the clinician you see needs to refer you to hospital etc., they will contact your home address with appointment details.  If the information we send them is incorrect then no appointment will be received.

Out of Area Registrations

Registration without home visits

Thank you for asking to register with us as an out of area patient. Any patients registering with us after 5th January 2015 who do not live in our illustrated catchment area (available at reception) are classed as ‘Out of Area Patients’ and will need their registration approved by management. 

This service is intended for patients where it is more convenient for them to attend a GP further away from their home address, for example, because it is close to work. This is an infrequent arrangement as most patients prefer to be registered within a GP practice catchment. 

In applying we ask you to declare that:

• You would be able to attend the Practice any day, during opening hours. 
• You do not have any personal factors or any concerns about your own health where these issues may put you at risk of not being able to attend the Practice. 
• You do not currently need to access any community health or social care (these are locally organised teams and services)
• You understand that you may need to attend the Practice to collect items such as prescriptions and can make these arrangements for yourself. 
• You live within the local area, with the same community services / teams as those around the Practice. 
• You understand that if your health needs change, or you end up accessing other services (such as home visiting doctor) that we can review your registration and ask you to register at a GP close to home. 
• The registration is at our discretion and if we feel that after registering you, your care needs are more complex, then we can review your registration and ask you to register at a GP closer to home. 

As you live outside of the practice area (catchment) we will be your registered doctor but under the out of area guidance we are not required to provide you with a home visit. 

You may on occasion, develop an urgent illness or injury at home that means attending the GP surgery as normal would not be appropriate. 

If you require a GP and are too unwell to attend, contact the practice in the first instance. If we determine you need access to services local to where you live we would ask you to call NHS 111

In these circumstances NHS 111 will direct you to the local service that has been established by NHS England for patients such as you. This local service could be a GP practice near to where you live, the local walk-in or urgent care centre, or a minor injuries unit. 

Once you have read all information provided to you about our out of area registration policy and decided you would still like to register with us, please complete the following application form. We will write to patients to let them know the outcome of their application. 

This new arrangement only applies to GP practices and patients who live in England. For further information visit the NHS Choices website (www.nhs.uk)

OUT OF AREA FORM

If you are ill while away from home or if you are not registered with a doctor but need to see one you can receive emergency treatment from the local GP practice for 14 days. After 14 days you will need to register as a temporary or permanent patient.

You can be registered as a temporary patient for up to three months. This will allow you to be on the local practice list and still remain a patient of your permanent GP. After three months you will have to re-register as a temporary patient or permanently register with that practice.

To register as a temporary patient simply contact the local practice you wish to use. Practices do not have to accept you as a temporary patient although they do have an obligation to offer emergency treatment. You cannot register as a temporary patient at a practice in the town or area where you are already registered.

From 1st April 2015, practices are required to allocate all patients (including children) with a named accountable GP.

The named GP is responsible for the coordination and delivery of all appropriate services, where required based on clinical judgement, to each of their patients.

• Patients do not need to see their named GP when they book an appointment with the practice.
• Patients are entitled to choose to see any GP or nurse in the practice.
• Patients 75 years and over who have not had a consultation within the last twelve months may request a health check with one of our practice team. If you are unable to attend the surgery, a home visit could be arranged.  

As a parent, family member or carer, you may be able to access services for someone else. We call this having proxy access. We can set this up for you if you are both registered with us.

To requests proxy access:

• collect a proxy access form from reception

Once proxy access is set up, you can access the other person’s profile in your NHS account, using the NHS App or website.

The NHS website has information about using linked profiles to access services for someone else.

The NHS has introduced a new service for people who are 75 years old and over.

As part of this service, all practices are required to provide patients 75 years old and over with a named GP, with the aim of ensuring that there is a GP in the practice who can offer overall responsibility for the care and support that our surgery provides for you. They may also work with other health care professionals to ensure that you have a co-ordinated package of care.

Whilst this doctor has been designated as having overall responsibility for care and support that our surgery provides for you, this does not prevent you from seeing any other GP or clinician in the practice as you currently do.

Your GP of choice or your named GP will not always be available and your care will be provided by an available GP or other clinician as necessary. If you are not in contact with the practice on a regular basis, we would also like to take this opportunity of inviting you for a health check which you can arrange by contacting our reception team via phone or over the desk.

You do not need to take any further action, but we will be happy to help you if you have any questions by contacting us on our surgery phone number.

Named GP for All Patients

All practices are required to provide all patients with a named GP who is responsible for your overall care at the practice. Patients should contact the practice if they wish to know who this is, and if they have a preference as to which GP that you are allocated to. the Practice will make reasonable efforts to accommodate this request.

Whilst this doctor has been designated as having overall responsibility for care and support that our surgery provides for you, this does not prevent you from seeing any other GP or clinician in the practice as you currently do.